How to Vet Your Printer’s Disaster Recovery and Business Continuity Plans
The ability to recover quickly from a disaster isn’t just a nice-to-have; it’s a necessity. This is especially true for businesses reliant on transactional printing services, where any disruption can lead to significant consequences—missed billing cycles, lost revenue, and damaged customer relationships. Whether you’re managing billing, overseeing finances, or handling purchasing, your responsibility extends beyond […]
Important Best Practices for Patient-Friendly Billing Statements
The Importance of Clear Billing Statements Billing statements are one of the final touchpoints between healthcare providers and patients, and they play a critical role in the overall patient experience. When a patient receives a bill that is clear and easy to understand, it not only improves their satisfaction but also ensures that payments are […]
Transactional Mailing: How to Bridge the Gap Between Paper and Digital
Utility companies face the challenge of effectively communicating with a diverse customer base. While digital solutions offer cost savings, speed, and convenience, many customers still prefer the tangible nature of physical mail. With more than three-quarters of Americans using some form of digital payment, balancing these needs is key to improving customer experience, ensuring regulatory […]
Master Transactional Billing with PMSI’s Complete Solutions
Efficiency and reliability in transactional printing and mailing services are more crucial than ever. From mail solutions to intricate print jobs, you need a first-class printing service to get the job done for you and your customers. Whether you’re a manager in utility billing or overseeing healthcare billing processes, ensuring that your invoices and statements […]
Top 5 Proven Benefits Of Outsourcing Your Utility Billing
The efficiency of your utility billing process isn’t just another tick on your checklist—it’s a cornerstone of your organization’s financial health and customer satisfaction. For many, the relentless cycle of billing errors, customer complaints, and escalating operational costs are a daily reality. But what if you could turn these pain points into a strategic advantage? […]
Streamline Billing Operations with Full-Service Printing
Managing billing operations efficiently can mean the difference between your organization thriving or merely surviving. For many companies, the billing process is often a bottleneck, filled with errors, delays, and inefficiencies that can frustrate customers, strain relationships, and choke cash flow. However, there’s a powerful solution that many savvy businesses are turning to – full-service […]
Solving Critical Billing Challenges: How PMSI Delivers Accuracy and Efficiency
Picture this: The end of the month is rolling around again, and it’s time to send out those utility bills. You’re sitting at your desk, surrounded by stacks of invoices, a calendar full of deadlines, and a to-do list that seems to grow longer by the minute. You’re constantly looking for ways to streamline your […]
How to Overcome Issues in Invoice Delivery
Tackle five problems to improve transactional printing and mailing processes and free up internal resources.
How To Maximize Customer Engagement With Transactional Mail
Transactional mail is an important tool, often underestimated in its potential to foster deep, lasting customer engagement. According to USPS, over 90% of transactional pieces like bills, invoices, and statements are opened and read; this is a huge opportunity for you to connect with your customers. It’s not just about delivering the necessary information; transactional documents […]
